Web-based system designed to manage and administer the economic and informational relationships between all participants involved in intercity and international coach transportation. It serves bus terminals, coach operators, ticket agencies, and passengers, streamlining operations and improving service quality. Initially developed for the Riga International Bus Terminal, BalticLines has grown into a nationwide system used by all Latvian bus terminals and integrated with external carrier and ticketing systems to support seamless operations.

Key Features

Centralized Ticketing

Enables ticket sales for any route registered in the system, accessible at all connected terminals.

Online Services

Offers real-time schedule information and online ticket purchasing capabilities.

Operational Management

Includes tools for managing routes, schedules, bus stops, tariffs, and discounts.

Data Integration

Facilitates integration with external systems for ticket sales and operational management.

Comprehensive Reporting

Generates detailed reports for operational and financial analysis.

Application

Administration of ticket sales across intercity and international routes.

Management of operational and financial activities for bus terminals and coach operators.

Real-time data access and enhanced passenger services through online platforms.

ImpactBalticLines has significantly improved the efficiency and quality of bus terminal operations. It reduces ticket sales costs, enhances service quality, and provides reliable data for statistical analysis. Passengers benefit from 24/7 access to schedules and the convenience of online ticket purchases.

BalticLines is a comprehensive solution that supports the efficient management of intercity and international coach transportation, ensuring improved service for operators and passengers alike.