TOKS – Internet based coach terminal management and ticket selling system, developed for Lithuanian company TOKS UAB – owner of the Vilnius coach terminal and one of the leading Lithuanian coach operators.
Main Systems’ users:
- cashier;
- ticket selling agency;
- information service;
- dispatcher;
- head of division;
- administrator;
- coach operator;
- customers/passengers;
Main functionalities of the System:
- Selling different types of tickets: transit , round-trip, one-way, complex tickets with connection, etc;
- Ability to purchase tickets via Internet, or in special ticket terminals;
- Decrease of ticket selling process cost;
- Control over factual time of buses’ arrival/departure;
- Conducting data on routes, schedules, bus-stops, tariffs; models and schemes of buses;
- Flexible discount management;
- Wide variety of generated reports;
- Multilingual user interface;
- Ability to work with multiple currencies;
- Ability to exchange ticket to another date;
- Accounting pools of different coach-operators;
Benefits:
- Brand new customer service level;
- New distribution channels- new passengers;
- Decrease of ticket selling process cost;increase of effectiveness;
- Managing quality of bus terminal activities;
- Enforcement of financial control;
- Providing data for statistical analysis;
- System TOKS is integrated with BalticLines System.
Specifics
The system is realized as multi-level Java application, developed in accordance with industrial Java architecture (Java 2 Enterprise Edition – J2EE), for relational Data Base Management System ORACLE under management of ОS Linux.